Ordered from Breakfast Box at 12:00 with an expected delivery time of 13:00. Fair enough. But 13:30 rolls aroundstill no food, so I call up and get told its out for delivery. Fine. Call again at 14:00, and unbelievably, its still out for delivery. Thats two full hours since ordering and over an hour of it supposedly just sitting in a car.I asked if my food was even going to be warm anymore, and instead of getting a straight answer, the staff palmed me off to someone else, who I can only assume was the manager. His excuse? That the driver had to double back on himself because of my order. As if thats somehow my fault? Thats not an explanation, thats a sign of absolutely pathetic planning and management.No apology, no compensation, just shifting the blame and hoping Id shut up and wait. Well, I wont. Sort out your management, your deliveries, and your customer service. I wont be ordering again, and I wouldnt recommend anyone else waste their time either.
Reply from The Breakfast Box
Thanks for the feed back u numpty I told u there is road work if u dont understand the explanation u have issue u wont be getting order from me
Lynne21/07/2025
Wrong order wrong food wrong delivery Then contacted scoffable to complain aswell And told no response or help or customer service from bothAnd as a regular customer Very disappointed disappointed
Reply from The Breakfast Box
Tried to call no answer
Craig20/07/2025
Shannon16/07/2025
When food arrived it was all ready cold the potato scone in the breakfast was stale wasnt even edible I then had to wait on another drivers bring the milkshake tried contacting the shop multiple times to complain n get a refund didnt receive a answer so I spoke to the lady who brought the milkshake to be told the shops shut there wasnt anything that could be done
Alex10/07/2025
Been going here for years, unfortunately their chips have changed and tasted like cardboard compared to old ones! Shame
Hayleigh07/07/2025
spot on as per!! Thanks guys
Suzanne04/07/2025
Suman03/07/2025
Penny27/06/2025
This takeaway is always great!!!
Johnny27/06/2025
Charlie26/06/2025
Penny19/06/2025
Andrew18/06/2025
Food was alright but was the wrond order asked for turkey with cheese but got ham & cheese instead after waiting for rhe best part of a hour in 30 mins for it
Janice07/06/2025
Stuart25/05/2025
Diane24/05/2025
Bruce22/05/2025
Deeeeeelishious
Donna21/05/2025
Penny19/05/2025
Really good square sausage and tattie scone rolls. If you are tomato sauce brand picky, ask for no sauce and use your own but other than that, really good!!!
Gemma18/05/2025
William11/05/2025
Never dissapoints, always hot and tasty 😋 and definitely feeds more than 3 people. (Breakfast munchie box)
Sean11/05/2025
Was good just the morning roll goes soggy with the foil I suggest a paper bag then seal with the foil
Danielle10/05/2025
Absolutely love this place, my go to for breakfast / lunch. A great selection to choose from and very affordable. The staff are always friendly and helpful too.
Janice10/05/2025
Scott09/05/2025
Ordered from here several times in the past with no issues whatsoever but this time was not great. Burger & chips didnt look great but was actually pretty decent, the hotdog was poor, first off it was served in either a crispy baguette or a stale hotdog roll, was hard to tell and was absolutely dripping in mustard but worse was to come, the cold chicken pasta was awful! It was the thick twisty pasta and was on the verge of being undercooked so ended up with really chewy pasta and not a lot topping/chicken so most of it was dry, dry chewy pasta, lovely! That ended up in the bin after a couple of mouthfuls. Ordered from here lots in the past but this experience will have me thinking twice about ordering from here in future
Penny07/05/2025
Roll was a good serving but the tomato sauce you use is awful. Next time Ill order without sauce because it ruined it for me.